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  2. Category:Quality management - Wikipedia

    en.wikipedia.org/wiki/Category:Quality_management

    Download as PDF; Printable version; ... Pages in category "Quality management" ... Continual improvement process;

  3. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."

  4. Focused improvement - Wikipedia

    en.wikipedia.org/wiki/Focused_improvement

    All these developments make it necessary to create and innovate new approaches for software process improvement that focus on improving specific product traits. [3] Focused improvement can be used not only in business systems but in any type of system be it healthcare, education, waste management, space exploration systems (NASA, etc.).

  5. Total productive maintenance - Wikipedia

    en.wikipedia.org/wiki/Total_productive_maintenance

    The goal of TPM is the improvement of equipment effectiveness through engaging those that impact on it in small group improvement activities. Total quality management (TQM) and total productive maintenance (TPM) are considered as the key operational activities of the quality management system. In order for TPM to be effective, the full ...

  6. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    Some see continual improvement processes as a meta-process for most management systems (such as business process management, quality management, project management, and program management). [3] W. Edwards Deming , a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against ...

  7. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    It has four main components: quality planning, quality assurance, quality control, and quality improvement. [1] Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality ...

  8. CTQ tree - Wikipedia

    en.wikipedia.org/wiki/CTQ_tree

    CTQs represent the product or service characteristics as defined by the customer/user. Customers may be surveyed to elicit quality, service and performance data. They may include upper and lower specification limits or any other factors. A CTQ must be an actionable, quantitative business specification. CTQs reflect the expressed needs of the ...

  9. Evolution of management systems - Wikipedia

    en.wikipedia.org/wiki/Evolution_of_Management...

    It is the high-quality process that assures the high-quality product. The main focus was on improving of process operations. Quality of the process was understood as the quality of its operations. Powerful new concepts of Total Quality Management (TQM), Continuous Improvement Process and Just-In-Time (JIT) systems have characterized this stage ...