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The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
Focus Services LLC is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management founded in 1995. It has locations in the United States , El Salvador , Nicaragua , and the Philippines .
Foundever provides out-sourced call center services, as well as consulting, analytics, and support for other business processes. [18] The company operates out of large buildings with employees that speak different languages. [13] Its call centers are used for things like sales, customer service, collections, and back-office work.
Biden will establish a 28% corporate tax rate, plus a 10% Offshoring Penalty surtax, on profits of any production by a United States company overseas for sales back to the United States.
By 1990, the company had 1,000 employees, 20 offices, and $55 million in annual revenue. [citation needed] In 1992, the company moved into the customer service business by purchasing Jones Technologies, a call center company based in Sterling, Colorado. [5] In 1993, Sykes relocated its corporate headquarters from Charlotte to Tampa, Florida. [6]
Precision Response Corporation (PRC) is primarily an operator of outsourced call centers. Precision Response Corporation was the fifth largest employer in Miami-Dade County in 2007 with over 6,000 employees. [1] The company was founded by Mark J. Gordon and David Epstein in 1982. Gordon and Epstein took the company public in 1996.
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