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Zoho Office Suite is a web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications. It is developed by Zoho Corporation. [2] [3]
Zoho CRM was released in 2005, along with Zoho Writer, the company's first Office suite product. [7] Zoho Projects, Creator, Sheet, and Show were released in 2006. [7] Zoho expanded into the collaboration space with the release of Zoho Docs and Zoho Meeting in 2007. In 2008, the company added invoicing and mail applications, reaching one ...
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Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven insights, CRM helps businesses optimize communication, enhance customer satisfaction, and drive sustainable growth.
Salesforce also made smaller acquisitions throughout 2019, 2020, and 2021, which included ClickSoftware for $1.35 billion, [114] consulting firm Acumen Solutions for $570 million, [115] CRM firm Vlocity for $1.33 billion, [23] privacy compliance startup Phennecs for $16.5 million, [116] and robotic process automation firm Servicetrace for an ...
The company was founded in Houston, Texas, by former Shell employees Scott Boulette, John Moores, and Dan Cloer, whose surname initials were adopted as the company name BMC Software. [4]
Early AWS "building blocks" logo along a sigmoid curve depicting recession followed by growth. [citation needed]The genesis of AWS came in the early 2000s. After building Merchant.com, Amazon's e-commerce-as-a-service platform that offers third-party retailers a way to build their own web-stores, Amazon pursued service-oriented architecture as a means to scale its engineering operations, [15 ...
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and also mobile app traffic and events, currently as a platform inside the Google Marketing Platform brand. [3]