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For end-users joining a support session, a variety of bootstrappers can be used including Microsoft's ClickOnce technology. [12] The Java client is targeted to OS X and Linux computers and is activated with Java Web Start. The iOS client is targeted to iPhones and iPads. The Android client is targeted to Android phones and tablets.
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert ...
Annual Support Plan $139.99/yr Save $15.89 per year. Our best value! Get a full year of tech support for nearly any issue on multiple computers and devices. Annual Plan; Monthly support plan $12.99/mo
GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
In this scenario, the remote applications will use the Aero theme if the user connects to the server from a Windows Vista machine running Aero. [6] Later versions of the protocol also support rendering the UI in full 32-bit color, as well as resource redirection for printers, COM ports, disk drives, mice and keyboards.
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