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Note: If you are using Windows 8, you can find the Control Panel by moving the mouse pointer to the top right of the Desktop screen and then clicking on Settings. 2. Click System and Security. Note: If the View by is set to either Large icons or Small icons, click Windows Firewall, and then skip to step 4. 3. Click Check firewall status. 4.
Setting the firewall's security level to Stealth blocks all inbound network connections, except open ports. This setting completely hides your computer's presence on the Internet. When the security level is set to Stealth, the firewall alerts you when new programs attempt outbound Internet connections or receive inbound connection requests.
To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017.
Outlook 2013 – Follow steps under "Other Email Accounts." Outlook 2010 – Follow steps under "Other Email Accounts." Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup."
Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.
To enable firewall protection: On the Windows taskbar, next to the clock, double-click the McAfee (M) icon. In the McAfee SecurityCenter window, click Web and Email Protection. Click Firewall Off. Click the Turn On button. Click Done. Don't see the McAfee icon next to the clock? If you're using Windows 7 or 8, click the arrow next to the clock ...
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider."