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In 2008, Athenahealth introduced athenaCommunicator to manage phone calls. [23] Since then, the product has evolved into a suite of "patient engagement services," including a patient portal, patient self-scheduling solution, and live operator service to better help patients to schedule appointments, reschedule appointments, and make payments.
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Some patient portal applications enable patients to register and complete forms online, which can streamline visits to clinics and hospitals. Many portal applications also enable patients to request prescription refills online, order eyeglasses and contact lenses, access medical records, pay bills, review lab results, and schedule medical ...
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The product is now owned by athenahealth. Carecast was a system used primarily by large hospitals and medical centers as an integrated clinical and financial application. Known as "Lastword" before IDX re-branded it, the system was developed in the 1980s by Seattle -based PHAMIS , Inc., a company acquired by IDX in 1997. [ 7 ]
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NextGen Healthcare, Inc. is an American software and services company headquartered in Atlanta, Georgia.The company develops and sells electronic health record (EHR) software and practice management systems to the healthcare industry, as part of a range of software, services and analytics solutions for medical and dental practices.