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If you've received an attachment in your email you want to save, you can download the file right to your computer. Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified ...
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
The AOL Desktop Gold Download Manager allows you to access a list of your downloaded files in one convenient location. Use the Download Manager to access and search downloads, sort downloads, web search similar items, and more. Open the Download Manager to access a download
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Make sure your app is set to download the full contents of your email for offline use. • Limitations for large folders - Folders containing upwards of 1 million or more emails will have issues downloading all the messages. To resolve this, move some of the email to a new folder in your account. Use this info to configure your app