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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
A bank teller (often abbreviated to simply teller) is an employee of a bank whose responsibilities include the handling of customer cash and negotiable instruments. In some places, this employee is known as a cashier or customer representative. [1] Tellers also deal with routine customer service at a branch.
Customer Service Representative. ... “Customer service reps can work from home to answer calls and respond to emails,” says Weiler Reynolds. ... this is a natural option. Job duties typically ...
Fraud Customer Service (Part-Time), Discover Pay range: $35.27 to $48.29/hourDiscover has an interesting opportunity for part-time fraud customer service representatives. The position involves ...
The median pay for customer service representatives is $17.23 per hour, according to the Bureau of Labor Statistics. Related: 27 Most Lucrative Side Hustles for People Over 50 Georgijevic / Getty ...
Queueing theory is a branch of mathematics in which models of service systems have been developed. A call centre can be seen as a queueing network and results from queueing theory such as the probability an arriving customer needs to wait before starting service useful for provisioning capacity. [30]
Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
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