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2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Find a local contact number. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers.
We have lots of options to cover them all we have a great page set up for our customers. Check out our Contact us page to see all of them. Our number to call customer care is not shown but you can request a call if you want to call you can reach us at 1-800-Xfinity (1-800-934-6489). 2. 0.
I am a live person and can help you via Forums. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent.
Here’s how to get a live human to speak to: Call the customer service phone number. Allow the bot to recognize your account and ask you what you need. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent. Once you are chatting with an agent, be polite but demand (do not ask, demand ...
Comcast has the worst customer service I have ever experienced. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. 1
We are available over Xfinity Forums 7 days a week between 6:00 am - 12:00 am EST. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
Thank you for choosing to work with us here online for account support. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. We can take care of everything right here through our platform. If you do prefer to call us, you can reach our customer service at 1-800-934-6489.
Comcast has horrific customer service. I have been with Comcast for 7 years and will terminate my account at the end of this year. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help).
To send the requested information: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (looks like a speech bubble next to bell icon at top of page) or https://comca.st/3kgmFZy. • Click the "New message" (pencil and paper) icon. • The "To:" line prompts you to "Type the name of a person".