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We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.
When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
• Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location. • Update your recovery information - Keep a current email address and mobile number on your account.
Use Authenticator to take a screenshot of the QR code: Click the QR code button at the top-right of Authenticator. Position your pointer before the top-left corner of the QR code from "Step 2" of the 2FA setup page. Hold down the mouse button, move the pointer to after the bottom-right of the QR code, and then release the mouse button.
Some methods include push-based authentication, QR code-based authentication, one-time password authentication (event-based and time-based), and SMS-based verification. SMS-based verification suffers from some security concerns. Phones can be cloned, apps can run on several phones and cell-phone maintenance personnel can read SMS texts.
For example, a software-based authenticator implemented as a mobile app on the claimant's smartphone is a type of phone-based authenticator. To prevent access to the secret, a software-based authenticator may use a processor's trusted execution environment or a Trusted Platform Module (TPM) on the client device.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: