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  2. Business analyst - Wikipedia

    en.wikipedia.org/wiki/Business_analyst

    A business analyst should have knowledge in IT and/or business, but the combination of both of these fields is what makes a business analyst such a valuable asset to the business environment. As a minimum standard, a business analyst should have a "general understanding of how systems, products and tools work" in the business environment. [2]

  3. Requirements elicitation - Wikipedia

    en.wikipedia.org/wiki/Requirements_elicitation

    The Quest for Software Requirements: Probing Questions to Bring Nonfunctional Requirements Into Focus; Proven Techniques to Get the Right Stakeholder Involvement. MavenMark Books. ISBN 978-1-59598-067-0. Sommerville, Ian; Sawyer, Pete (May 1997). Requirements Engineering: A Good Practice Guide. John Wiley. ISBN 0-471-97444-7.

  4. Requirements analysis - Wikipedia

    en.wikipedia.org/wiki/Requirements_analysis

    The Business Analyst must make a good faith effort to discover and collect a substantially comprehensive list and rely on stakeholders to point out missing requirements. These lists can create a false sense of mutual understanding between the stakeholders and developers; Business Analysts are critical to the translation process.

  5. Business analysis - Wikipedia

    en.wikipedia.org/wiki/Business_Analysis

    Business analysis is a professional discipline [1] focused on identifying business needs and determining solutions to business problems. [2] Solutions may include a software-systems development component, process improvements, or organizational changes, and may involve extensive analysis, strategic planning and policy development.

  6. Stakeholder analysis - Wikipedia

    en.wikipedia.org/wiki/Stakeholder_analysis

    A stakeholder analysis does not preclude the interests of the stakeholders overriding the interests of the other stakeholders affected, but it ensures that all affected will be considered. [ 3 ] Stakeholder analysis is frequently used during the preparation phase of a project to assess the attitudes of the stakeholders regarding the potential ...

  7. Stakeholder management - Wikipedia

    en.wikipedia.org/wiki/Stakeholder_management

    Stakeholder management (also project stakeholder management) is the managing of stakeholders of a project, programme, or activity. A stakeholder is any individual, group or organization that can affect, be affected by, or perceive itself to be affected by a programme.

  8. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.

  9. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.