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The airline's head office is in Tangerang, Banten, adjacent to Soekarno–Hatta International Airport. [26] It has the AirAsia logo on its roof and uses natural lighting. As of 2013 over 2,000 employees work there. Prior to the building's 2013 opening, the airline's employees worked in several offices in Jakarta. [27]
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This is a list of current and confirmed prospective destinations that AirAsia and its subsidiaries Indonesia AirAsia, Thai AirAsia, Philippines AirAsia, AirAsia Cambodia, AirAsia X and Thai AirAsia X are flying to, as of January 2025. Due to the coronavirus pandemic, the route list (especially for international destinations) may not be up to ...
AirAsia was established on December 20, 1993, by DRB-HICOM, a Malaysian government-owned conglomerate, as a full-service carrier.The airline commenced operations on November 18, 1996, with its inaugural flight from Kuala Lumpur to Langkawi, utilising a Boeing 737-300. [7]
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The airlines have to pay compensation equal to the value of the ticket on top of the full refund. [9] Batavia Air was the first airline with a delay more than four hours of Palangkaraya-Surabaya route due to operational problem on 2 January 2011. The airlines should pay a total of Rp42 million ($4,242) compensation to all passengers.