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Apple certification programs are IT professional certifications for Apple Inc. products. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators , and professional users.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
I spent three days in a class last week learning about Leopard. It probably sounds a little strange that a guy who works day in and day out on "nothin' but Macs" would be taking a class to learn ...
“What Makes Apple, Apple.” Focuses on one of Jobs's goals: to make complex computer technologies feel understandable and natural. In the course, an instructor showed a slide of the remote control for the Google TV. The remote had 78 buttons. Then the instructor, Nelson, showed a photo of the Apple TV remote, a thin rod with three buttons. [3]
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Certification is available at two levels: Master Certified IT Architect (candidates must be able to perform independently and take responsibility for delivery of systems and solutions as lead architects), and Certified IT Architect (candidates must be able to perform with assistance/supervision, with a wide range of appropriate skills, as contributing architects).
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