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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  3. Account Management: Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Click Manage next to the plan you'd like to cancel. If prompted, verify your account. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Protect yourself from internet scams. The internet can be a fun place to interact with people and gain info, however, it can also be a dangerous place if you don't know what you're doing.

  5. Inappropriate advertising on AOL - AOL Help

    help.aol.com/articles/inappropriate-advertising...

    The third suggestion is optional, and is intended only to help supply meaningful malware-related information to AOL Information Security. 1. Scan your computer for viruses and malware. 2. Run the Microsoft Update Utility. 3. Perform an optional AOL Security Check. Scan your computer for viruses and malware. Note: Please check to see that your ...

  6. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money. The scammer then attempts to convince the victim to return the difference between the ...

  7. Image spam - Wikipedia

    en.wikipedia.org/wiki/Image_spam

    Image spam. Image-based spam, [3] [4] or image spam, is a kind of email spam where the textual spam message is embedded into images, that are then attached to spam emails. [5] Since most of the email clients will display the image file directly to the user, the spam message is conveyed as soon as the email is opened (there is no need to further ...

  8. Remove or temporarily hide ads in AOL Mail - AOL Help

    help.aol.com/articles/ad-free-aol-mail

    1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Remove or temporarily hide ads in AOL Mail. AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them.

  9. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.