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2. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement can track multiple performance metrics. In this context, these metrics are called service level indicators (SLIs). The target value of a given SLI is called a service-level objective (SLO). In IT-service management, a common case is a call center or service desk. SLAs in such cases usually refer to the following SLIs:

3. High availability - Wikipedia

   en.wikipedia.org/wiki/High_availability

   High availability is a property of network resilience, the ability to "provide and maintain an acceptable level of service in the face of faults and challenges to normal operation." [3] Threats and challenges for services can range from simple misconfiguration over large scale natural disasters to targeted attacks. [4]

4. Microsoft Azure - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Azure

   Microsoft Azure uses large-scale virtualization at Microsoft data centers worldwide and offers more than 600 services. [11] Microsoft Azure offers a service level agreement (SLA) that guarantees 99.9% availability for applications and data hosted on its platform, subject to specific terms and conditions outlined in the SLA documentation.

5. Software as a service - Wikipedia

   en.wikipedia.org/wiki/Software_as_a_service

   Software as a service (SaaS / s æ s / [1]) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. [2] SaaS is usually accessed via a web application.

6. Service-level objective - Wikipedia

   en.wikipedia.org/wiki/Service-level_objective

   A service-level objective (SLO), as per the O'Reilly Site Reliability Engineering book, is a "target value or range of values for a service level that is measured by an SLI." [1] An SLO is a key element of a service-level agreement (SLA) between a service provider and a customer. SLOs are agreed upon as a means of measuring the performance of ...

7. Amazon Elastic Compute Cloud - Wikipedia

   en.wikipedia.org/wiki/Amazon_Elastic_Compute_Cloud

   a service level agreement for EC2, Microsoft Windows in beta form on EC2, Microsoft SQL Server in beta form on EC2, plans for an AWS management console, and; plans for load balancing, autoscaling, and cloud monitoring services. [10] These features were subsequently added on May 18, 2009. [11]

8. Contributor License Agreement - Wikipedia

   en.wikipedia.org/wiki/Contributor_License_Agreement

   KDE uses Free Software Foundation Europe's Fiduciary Licence Agreement [50] of which (FLA-1.2) states in section 3.3: FSFE shall only exercise the granted rights and licences in accordance with the principles of Free Software as defined by the Free Software Foundations.

9. End-user license agreement - Wikipedia

   en.wikipedia.org/wiki/End-user_license_agreement

   An end-user license agreement or EULA (/ ˈ j uː l ə /) is a legal contract between a software supplier and a customer or end-user. The practice of selling licenses to rather than copies of software predates the recognition of software copyright , which has been recognized since the 1970s in the United States.