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In response, British Gas workers went on strike between January and June 2021, when workers accepted a new pay deal. [25] In 2023, British Gas came under criticism after a series of media stories highlighting their poor customer service [26] and practice of breaking into homes to force people onto pre-payment meters. [27]
March 2014 - An Alberta judge has certified a class action lawsuit against Direct Energy alleging the company violated the Criminal Code and Canada's Interest Act. The lawsuit alleges Direct Energy's late payment penalties were effectively charging customers a 91 percent interest rate on late payments. [27] The class action is still in process.
Bord Gáis Energy is a utility company that supplies gas and electricity and boiler services to customers in Ireland. Bord Gáis Energy has been in operation in some form since 1976 and supplies over 750,000 customers with energy in Ireland. [1] Since mid-2014 Bord Gáis Energy is also part of the British Centrica plc Group. [2]
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British Gas, maker of the Hive thermostat and various smart home sensors, believes it can change that with the launch of "Boiler IQ," a new technology that can self-identify issues and alert ...
Hive was established when parent company Centrica, owner of British Gas, formed its Connected Homes sector in 2012. [1] The year after it was founded, the company launched Hive Active Heating on October 14, 2013, [ 8 ] a smart thermostat that allows customers to control heating and hot water in their homes via the company's website or app. [ 9 ...
The power firm said it is encouraging customers to take up pension credit, which could make them eligible for Government winter fuel payments.