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DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. Publications are free to the public and are made available on the department's website.
Among them was a proposal to create a financial consumer agency to oversee consumer interests and improve consumer protection. Legislation to implement the reform package was passed on June 14, 2001. The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act.
dfpi.ca.gov. The California Department of Financial Protection and Innovation (abbreviated DFPI; formerly the Department of Business Oversight, DBO) regulates a variety of financial services, businesses, products, and professionals. [1] The department operates under the California Business, Consumer Services and Housing Agency.
Website. www.cslb.ca.gov. The California Contractors State License Board (CSLB) was established in 1929 as the Contractors License Bureau under the Department of Professional and Vocational Standards. Today it is part of the California Department of Consumer Affairs (DCA). The CSLB licenses and regulates contractors in 44 classifications that ...
The Personal Information Protection and Electronic Documents Act (PIPEDA; French: Loi sur la protection des renseignements personnels et les documents électroniques) is a Canadian law relating to data privacy. [2] It governs how private sector organizations collect, use and disclose personal information in the course of commercial business.
The Office of Consumer Affairs ( OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so that consumers can both protect ...
Most recently in 2021, the CCTS accepted approximately 17,000 complaints from Canadians in regards to their Internet, phone, and TV services. Bell represented 20% of all complaints, an eight percent decrease from the year prior. Rogers was in second with 13.9%, Fido in third with 10% and TELUS in fourth with 7% of all complaints.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687. Do you have a complaint regarding a telecom or residential TV service that we haven't been able to resolve? The independent Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you free of charge.