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Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Reporting Bugs. What Should I Do If I Find a Glitch on Roblox? How to Retrieve Roblox Studio Logs. How to Report Security Exploits.
Parents, Safety, and Moderation User Safety and Community Standards. Tech - Computer, Mobile, PlayStation, Xbox I’m having an issue or want to report a bug. Playing on Roblox I have questions on how to play. Creating on Roblox I have questions on how to create experiences and create or sell items.
Contact Us. Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
Use the Report Abuse feature in an experience to report the specific chat or other content that violates Roblox rules. It sends the information directly to our moderators and allows them to see what the other user is doing wrong. Select the menu button, located at the upper left of the screen.
Roblox Support; Submit a request Roblox Support Privacy Policy Accessibility Statement Terms of Use. English (US) العربية Čeština Dansk Deutsch ...
Contact Roblox here if you have a question or looking for help.
Signs of Connection Problems. Roblox has trouble with or fails to load online experiences, sometimes showing the player an error message (which can include "Could Not Connect" or "ID=17 Failure" messages). Loading screen on the website takes a long time or never finishes to load.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
If your bug is happening on the website: Make sure the bug still happens if you disable all of your browser extensions. Include what browser version you are using. If your bug only happens to a specific game / user / group / etc: Make a repro file as simple as possible that causes the bug.