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Confirm your home area and current playback area are correct in your YouTube TV account settings. To check these: Review the info listed under “Home Area” and “Current playback location” to ensure they are correct. If your home area or your current playback location is not accurate, follow the steps below to correct this. Keep in mind:
Get help with billing. Update billing and payments for YouTube TV. Understand unexpected billing charges from YouTube TV. Pay for YouTube TV using your mobile carrier or internet provider. Request a refund for YouTube TV. Taxes on YouTube TV. Verify your identity or payment info. Refunds for YouTube purchases made through Apple.
Enter the Google Account associated with your YouTube TV membership. Even if you're already signed in to YouTube TV, you may need to re-enter your info. More troubleshooting steps. If the above instructions for fixing sign-up or sign-in issues don't fix your issue, try these steps: In this section, select your primary Google Account.
Contact YouTube TV support. You can reach out to YouTube TV Support anytime. Click Help in the navigation bar. Under “ Need more help? ”, click Contact us. Follow the prompts to chat with our YouTube TV support team. Options include: Chat : Get immediate help from our experts via chat. Email : Get an email response within 24 hours.
If your monthly payment for YouTube TV is declined, we'll let you know via email so that you can restore your membership. After getting this email: You’ll have 1 day to fix any payment issues before losing access to your YouTube TV benefits, followed by a 30-day pause on your account. During this period, we’ll regularly re-attempt to charge ...
How to reset your location in your YouTube TV settings. Sign in to chat with our NFL Sunday Ticket Assistant After you sign in, click Chat with our NFL Sunday Ticket Assistant to start a chat. Learn how to change or update your current location below. Change your home area. Go to tv.youtube.com. Select your profile photo Location.
When you cancel or pause your membership, you'll still have access to YouTube TV until the end of your payment period. Canceling YouTube TV does not immediately remove your access to the service unless you are in a free trial. If you cancel during a free trial, you'll lose access to YouTube TV (including any add ons) immediately upon cancellation.
If you purchase a YouTube TV membership, you can create a family group. When you create a family group, you become the family manager. As the family manager: You can invite family members (13 or older) to join your family group. If you purchase extra subscriptions and packages, family members can view these add-ons from their accounts.
Add or update payment method. To view or change your form of payment, or to add a new form of payment: Click your profile picture. Select Settings Billing . Click Update next to "Payment Method." You can cancel YouTube TV at any time. Learn how to cancel your membership. Give feedback about this article. Choose a section to give feedback on.
Open the YouTube TV app on your TV, and play a video. Go to the player controls, then select More . Select the bug . Stats for nerds will be displayed on top of the video while the video is playing. Take a clear photo of the Stats for nerds and send it to YouTube TV Support via chat or email. You can also call YouTube TV Support and read off ...