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[69] [70] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [71] In the aftermath of the ransomware attack, Dish Network was criticized for lack of transparency or communication with its customers.
The LEC will determine to which IXC that number is assigned, based on the customer's choice. Toll-free numbers can be shared among IXCs. A customer may do this for disaster recovery or so they can negotiate a better price. For example, a customer may assign 50% of their traffic to Sprint and 50% to AT&T.
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