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  2. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI).

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales , customer service , marketing automation , e-commerce , analytics , artificial intelligence , and application development.

  5. Small business software - Wikipedia

    en.wikipedia.org/wiki/Small_business_software

    Small business software refers to software specifically designed to help small business owners run their operations better, cut costs, and replace paper processes. [1]The small business software industry covers a wide variety of tools and packages, ranging from small business CRM software and Human Resource Management Systems (HRMS), to accounting, office productivity, and communications software.

  6. Bulk email software - Wikipedia

    en.wikipedia.org/wiki/Bulk_email_software

    Customers pay per send or at a fixed monthly rate to have their own user account from which they can manage their contacts and send out email campaigns. Generally the advantage of this type of program is the reliability of the third party vendor and their application. Some bulk email software programs are self-hosted. The customer buys a ...

  7. Business software - Wikipedia

    en.wikipedia.org/wiki/Business_software

    Much business software is developed to meet the needs of a specific business, and therefore is not easily transferable to a different business environment, unless its nature and operation are identical. Due to the unique requirements of each business, off-the-shelf software is unlikely to completely address a company's needs. However, where an ...

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