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  2. Enhanced 911 - Wikipedia

    en.wikipedia.org/wiki/Enhanced_911

    Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region.

  3. Public safety answering point - Wikipedia

    en.wikipedia.org/wiki/Public_safety_answering_point

    The National Emergency Number Association (NENA) long-term solution for emergency calling, referred to as the i3 Solution, assumes end-to-end Internet Protocol (IP) signaling from the Voice over IP (VoIP) endpoint to an IP-enabled Public Safety Answering Point (PSAP), with callback and caller location information provided to the PSAP with the call.

  4. Automatic ring back - Wikipedia

    en.wikipedia.org/wiki/Automatic_ring_back

    Automatic ring back is a service offered by phone companies.. On making a telephone call to a number that is engaged, automatic ring back is a service provided by the telephone company whereby, when the called number becomes available, the caller is rung back, usually with a distinctive "ring back" ring.

  5. Automatic callback - Wikipedia

    en.wikipedia.org/wiki/Automatic_callback

    In telecommunications, an automatic callback is a computer telephony calling feature that permits a user, when encountering a busy condition or other condition where the called individual is unavailable, to instruct the system to retain the called number and to establish the call when there is an available line or when the called number is no longer busy.

  6. Next Generation 911 - Wikipedia

    en.wikipedia.org/wiki/Next_generation_911

    Only minimal data is delivered with these calls, such as automatic number identification, subscriber name and Automatic Location Identification, when available. In the Next Generation 911 environment, the public will be able to make voice, text, or video emergency "calls" from any communications device via Internet Protocol -based networks.

  7. Can dispatchers pinpoint a 911 caller's location? It's ... - AOL

    www.aol.com/dispatchers-pinpoint-911-callers...

    The RapidSOS tool is free to 911 dispatch centers. Milwaukee Fire Department officials have not answered questions, both in person and by email, about whether their call takers and dispatchers use ...

  8. 911 dispatchers honored for role in saving lives and ensuring ...

    www.aol.com/911-dispatchers-honored-role-saving...

    Becoming a 911 dispatcher requires a unique set of skills and abilities. First, excellent communication skills are crucial as dispatchers must effectively gather information from callers and relay ...

  9. Alleged racist rants of Yellowstone park shooter uncovered in ...

    www.aol.com/alleged-racist-rants-yellowstone...

    Just after midnight on July 4, Yellowstone's 911 dispatch center received a report that a woman had been held against her will by a man with a gun in her dorm residence.