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2. Front office - Wikipedia

   en.wikipedia.org/wiki/Front_office

   This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

3. Receptionist - Wikipedia

   en.wikipedia.org/wiki/Receptionist

   The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

4. Night auditor - Wikipedia

   en.wikipedia.org/wiki/Night_auditor

   The night auditor carries out the duties of the front desk agent such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling. As well as performing wake up calls and providing concierge services and other duties carried out by a hotel receptionist albeit less frequently than during ...

5. Front office appearance - Wikipedia

   en.wikipedia.org/wiki/Front_office_appearance

   Front Office Appearance, short FOA, is a term typically used in human resources to describe the expected look of workers who are typically the first people encountered by customers (sales, secretaries, customer service) and thus need to make a first good impression on customers. The opposite is NFOA (No Front Office Appearance).

6. Middle office - Wikipedia

   en.wikipedia.org/wiki/Middle_office

   Financial services institutions can be divided into three sections: the front, the middle and the back office. The front office is composed of customer-facing employees such as sales personnel. The middle office is made up of the risk managers and the information technology managers who manage risk and maintain the information resources. [1]

7. Back office - Wikipedia

   en.wikipedia.org/wiki/Back_office

   The front office is the "face" of the company and is all the resources of the company that are used to make sales and interact with customers and clients. The back office is all the resources of the company that are devoted to actually producing a product or service such as data entry, payroll, accounting and all the other labor that is not ...