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  2. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Uninstall. 5. Tap OK. 6. Download and install the AOL app again.

  3. Installing and Uninstalling AOL Shield Pro FAQs - AOL Help

    help.aol.com/articles/aol-shield-installing-and...

    To uninstall the AOL Shield Pro browser: 1. Right click on the AOL Shield Pro desktop icon. 2. Click Open file location. 3. Double click Uninstall.exe in the AOL Shield Pro folder. 4. Click Yes to “Do you want to allow this app from an unknown publisher to make changes to your PC?”. 5. Follow the prompts to uninstall. 6.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

  6. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  7. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    To manually activate PRIVATE WiFi: 1. Right-click on the PRIVATE WiFi icon in your system tray.. 2. Select Activate.. PRIVATE WiFi activates after a few moments. In addition, the PRIVATE WiFi icon in the system tray turns from red to green.

  8. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account

  9. AOL Help

    help.aol.com/articles/Connection-problems-with...

    AOL Help