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  2. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  3. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.

  4. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet traffic, or routing problems. Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable.

  6. Use full headers to find delivery delays or a forged email's ...

    help.aol.com/articles/use-full-headers-to-find...

    An email's full headers include information about how it was routed and delivered as well as information about the true sender of the email. View the full headers to find out where an email was delayed or who really sent an email with a forged address. View an email's full header. 1. Sign in to your AOL Mail account. 2. Click on an email to ...

  7. Windows 10 - AOL Help

    help.aol.com/products/windows-10

    Find help on using Windows 10 for all your favorite AOL sites and apps.

  8. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.

  9. Why can't I send mail to AOL Mail users? - AOL Help

    help.aol.com/articles/aol-mail-addresses-are-not...

    Why can't I send mail to AOL Mail users? If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had ...