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The DVLA handled 12,775 complaints in the year 2015/16, of which it failed to resolve 14.9% at first contact. Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured.
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Hydrocarbon oil duty, commonly referred to as 'fuel duty' or 'fuel tax' is an excise duty levied on some fuels used by road vehicles in the United Kingdom. Tax is based on fuel volume, rather than as a percentage of the selling price. [20] With the exception of gas, rates don't vary by fuel type.
From 2010 a new first year rate is to be introduced – dubbed a showroom tax. This new tax was announced in the 2008 budget, and the level of tax payable will be based on the vehicle excise duty band, ranging from £0 for vehicles in the lower bands, up to £950 for vehicles in the highest band. [43] [44]
Tax free export in 1970s had red borders around the plate (the yellow/white plates). The Black and Silver plates had a yellow border (the standard plate had a white border). United Kingdom American Exchange plates had the prefix "UKAX". Some Republic of Ireland number plates have been registered in various motor tax offices in the UK.
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The Driver and Vehicle Agency (DVA; Irish: An Ghníomhaireacht Tiománaithe agus Feithiclí [2]) is a government agency of the Department for Infrastructure in Northern Ireland. The agency is responsible for conducting vehicle testing, driver testing and the issuance of driving licences.
The DVLA stated that they did not make a profit from the service. [2] Commercial vehicle check companies incorporate database details Car check for consumer protection and anti-fraud purposes. In 2009, Castrol used information from the database to create personalised advertisements to drivers.