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  2. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Click the AdBlock icon at the top-right of your browser.; Under Pause on this site, click Always.; Refresh the page if it's not being done automatically.

  3. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail. If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the ...

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  5. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    • Restart your computer. • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers. See your computer manufacturer's manual or visit your video card manufacturer's website for more information.

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold

  7. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  8. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    On Android devices, Google Chrome or a Chrome-based browser must be installed and enabled for you to sign in. Update your device's software The AOL app works best on the latest version of Android software.