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Certified Hotel Administrator (CHA) is the highest certification from the American Hotel & Lodging Educational Institute. To be eligible, individuals must fall into one of the following categories: General Manager , owner/operator in a lodging hospitality company, or corporate executive at a lodging hospitality company responsible for the ...
The operations manual is the documentation by which an organisation provides guidance for members and employees to perform their functions correctly and reasonably efficiently. [1] It documents the approved standard procedures for performing operations safely to produce goods and provide services. [ 2 ]
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel associations and industry partners and suppliers.
HTMi, Hotel and Tourism Management Institute Switzerland is a private educational institute, that offers undergraduate and postgraduate academic degrees. [2] The Institute provides hospitality management development courses and has its campus in Sörenberg , Switzerland . [ 3 ]
The Institute of Certified Professional Managers (ICPM) [1] is a US-based, non-profit, educational institute and certification body affiliated with the James Madison University College of Business, that provides education and certification in management to managers, supervisors and leaders working in all industries. It was founded in 1974.
Facility management is supported with education, training, and professional qualifications often coordinated by FM institutes, universities, and associations. Degree programs exist at both undergraduate and post-graduate levels. Facility Management [13] has been a recognised academic discipline since the 1990s. Initial FM research work in ...
On-the-job training (widely known as OJT) is an important topic of human resource management. It helps develop the career of the individual and the prosperous growth of the organization. On-the-job training is a form of training provided at the workplace. During the training, employees are familiarized with the working environment they will ...
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