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In February 2020, Expedia announced it was cutting 3,000 jobs, roughly 12% of the workforce, citing a "disappointing 2019." Diller, in his role as acting CEO, stated the company had become "sclerotic and bloated" and that employees were "all life and no work." [14] In April 2020, Peter Kern was appointed as CEO of Expedia Group.
In 2016, Gogobot, a travel booking and research company founded by entrepreneurs Travis Katz and Ori Zaltzman in 2010, acquired the Trip.com brand from Expedia and rebranded the service as Trip.com. [3] In November 2017, Ctrip acquired Trip.com. [4] At that time, Trip.com had more than 60 million users. [5] [6]
Starting the 2018-21 cycle, Expedia Group became the first-ever global sponsor of the UEFA Champions League and the UEFA Super Cup as Expedia extended to another season until 2024, but downgraded to the regional basis which it focuses to the U.S. market only starting in 2022–23 season as Hotels.com ended the sponsorship after 2021-22 season.
Expedia, the online travel agency, is eliminating about 1,500 employees as part of an “organizational and technological transformation.” Expedia is cutting 1,500 jobs as travel demand slows ...
(Reuters) -Online travel platform Expedia said on Monday it was cutting about 1,500 jobs globally, or about 9% of its total workforce, as part of its "organizational and technological transformation".
A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
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