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  2. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  3. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  4. Job analysis - Wikipedia

    en.wikipedia.org/wiki/Job_analysis

    The job description is a written statement that describes the activities and responsibilities of the job as well as its important features such as working conditions and safety hazards. The job specification summarizes the personal qualities, traits, skills, and background required for completing a certain job.

  5. Business analyst - Wikipedia

    en.wikipedia.org/wiki/Business_analyst

    A business analyst's job description tends to include "creating detailed business analysis, outlining problems, opportunities and solutions for a business, budgeting and forecasting, planning and monitoring, variance and analysis, pricing, reporting, and defining business requirements and reporting back to stakeholders". [3]

  6. Duty officer - Wikipedia

    en.wikipedia.org/wiki/Duty_Officer

    Duty officer at the US Army's Garrison Hohenfels operations center. A duty officer or officer of the day is a worker assigned a position on a regularly rotational basis. While on duty, duty officers attend to administrative tasks and incidents that require attention regardless of the time of day, in addition to the officer's normal duties.

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  8. Responsibility - Wikipedia

    en.wikipedia.org/wiki/Responsibility

    Responsibility assumption, a doctrine in existential psychotherapy Role – Expected social behavioural norms Single responsibility principle , where a responsibility is a reason to change

  9. Police officer - Wikipedia

    en.wikipedia.org/wiki/Police_officer

    The responsibilities of a police officer are varied, and may differ greatly from within one political context to another. Typical duties relate to keeping the peace, law enforcement, protection of people and property and the investigation of crimes. Officers are expected to respond to a variety of situations that may arise while they are on duty.