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  2. New Hotel Phishing Scam — Be Careful If You’re Offered a ...

    www.aol.com/hotel-phishing-scam-careful-offered...

    Hotel phishing scams are fraudsters who reach out through email or a website impersonating a hotel representative asking people to re-confirm their payment information and personal details for ...

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  4. Control excessive spam email - AOL Help

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    If you've started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you.

  5. Hotels.com - Wikipedia

    en.wikipedia.org/wiki/Hotels.com

    Hotels.com was established in 1991 by David Litman and Robert Diener as the Hotel Reservations Network (HRN), providing hotel booking via a toll-free phone number in the United States. [2] In 2001, the company was acquired by USA Networks Inc (USAI) which also acquired a controlling interest in Expedia, an online travel booking company.

  6. Online hotel reservations - Wikipedia

    en.wikipedia.org/wiki/Online_hotel_reservations

    To improve the likelihood of filling rooms, hotels tend to use several of the above systems. The content on many hotel reservation systems is becoming increasingly similar as more hotels sign up to all the sites. Companies thus have to either rely on specially negotiated rates with the hotels and hotel chains or trust in the influence of search ...

  7. Customer retention - Wikipedia

    en.wikipedia.org/wiki/Customer_retention

    Customer retention is an outcome that is the result of several different antecedents as described below. Customer satisfaction: Research shows that customer satisfaction is a direct driver of customer retention in a wide variety of industries. Despite the claims made by some one-off studies, the bulk of the evidence is unambiguously clear ...

  8. Provide feedback for AOL.com - AOL Help

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    To search and vote for an existing idea or feedback: 1. Scroll to the bottom of the AOL Homepage. 2. Click feedback. 3. Enter your feedback and related submissions will generate. 4. Click vote next to any feedback suggestions you agree with.

  9. ‘The customer is the loser’ in the new hotel industry, where the rooms are dirtier, the prices are higher and you’re getting less service, analyst says Irina Ivanova October 21, 2023 at 7:00 AM