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Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...
An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...
DSL routers, the most common form of DSL modem, are external to the computer and wired to the computer's Ethernet port or its USB port, whereas voice-band modems are usually internal devices installed in the computer itself in a PCI interface slot in the back. Internal DSL modems are rare but available.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
A NAP enforcement point is a computer or device that can evaluate a NAP client's health and optionally restrict network communications. NAP enforcement points can be IEEE 802.1X -capable switches or VPN servers, DHCP servers, or Health Registration Authorities (HRAs) that run Windows Server 2008 or later.
Internet Connection Sharing (ICS) is a Windows service that enables one Internet-connected computer to share its Internet connection with other computers on a local area network (LAN). The computer that shares its Internet connection serves as a gateway device , meaning that all traffic between other computers and the Internet go through this ...
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name:
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