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  2. Communication apprehension - Wikipedia

    en.wikipedia.org/wiki/Communication_apprehension

    The most known example for context anxiety is public speaking; almost 70% of students have a certain level of communication apprehension triggered by public speaking. [6] There are other contexts that can create a similar response such as speaking in front of class, small group discussions, or meetings. [5]

  3. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. [1] Active listening is listening to understand. [2]

  4. Gen Z’s biggest skills gap that is fueling their social ...

    www.aol.com/finance/gen-z-biggest-skills-gap...

    Ambiguous interactions are fueling social anxiety. Learning to manage how your work gets done is an essential skill every graduate needs. Most of us don't just go to work and complete a list of ...

  5. Behavioral confirmation - Wikipedia

    en.wikipedia.org/wiki/Behavioral_confirmation

    Behavioral confirmation is a type of self-fulfilling prophecy whereby people's social expectations lead them to behave in ways that cause others to confirm their expectations. [1] The phenomenon of belief creating reality is known by several names in literature: self-fulfilling prophecy, expectancy confirmation, and behavioral confirmation ...

  6. Anxiety/uncertainty management - Wikipedia

    en.wikipedia.org/wiki/Anxiety/Uncertainty_Management

    Anxiety/uncertainty management (AUM) theory is known as the high levels of anxiety one may experience as they come in contact with those of another culture.This concept was first introduced by William B. Gudykunst to further define how humans effectively communicate based on their anxiety and uncertainty in social situations.

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  8. I-message - Wikipedia

    en.wikipedia.org/wiki/I-message

    An example of this would be to say: "I really am getting backed up on my work since I don't have the financial report yet", rather than: "you didn't finish the financial report on time!" (The latter is an example of a "you-statement"). [4] I-messages or I-statements can also be used in constructive criticism.

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