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A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
When a reservation is made, a passenger name record (PNR) is created in the computer reservation system (CRS) used by the person making the booking, and the CRS will automatically generate a record locator for the PNR. If the only flight(s) are operated by the airline on which the booking is being made, then only one PNR will exist.
American Airlines and Teleregister Company developed a number of automated airline booking systems known as Reservisor. it first version was an electromechanical version of the flight boards introduced for the "sell and report" system that was installed in American's Boston reservation office in February 1946.
A reservation for an itinerary is made in the airline system, either directly by the passenger or by an agent. The itinerary includes all the above details needed for the issuance of an air ticket, except the ticket number. When the reservation is made, a passenger name record (PNR) will be created which is used to manage the reservation and ...
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...
Today, DCS mostly (98%) manage e-tickets using interfaces from a number of devices, including check-in kiosks, online check-in, mobile boarding cards, and baggage handling. DCS are able to identify, capture and update reservations from an airline's computer reservation system for passengers stored in a so-called passenger name record (PNR).
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
The name of the travel reservation system is an abbreviation for "Semi-automated Business Research Environment", and was originally styled in all-capital letters as SABRE. [1] It was developed to automate the way American Airlines booked reservations.