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The "X" listings are for returning merchandise. These addresses were taken from the included paperwork. I've never made a return nor core shipment to any RA facility. If a core is involved from any mail order company, I'd prefer a local merchant. 1 - 6161 Robinwood Rd. Baltimore, MD 21225 (608) 661-1376.
Rockauto is the best online site for parts that exists. It usually gives many choices for any available part usually with a picture (s). It tells you upfront the cost with shipping. You can utilize their catalog to get part numbers to shop elsewhere. They are easy to deal with if you know what you need and order the correct part.
How reliable is Rockauto in terms of NGK plugs etc? I brought Bosch Rotors off them last month. 0 issues with that. But, I don't think you'd be able to tell the difference between Duralast rotors and Bosch. I think Autzone sells NGK Laser Iridium Spark Plug 96964 for $26.49/piece. Rock is selling those same plugs for $13.20/piece.
So much for free trade. The other shipping option is International priority for $152! I emailed RockAuto and suggested they use UPS World Ease, which FCP Groton uses. They cover the brokerage, taxes etc and it's a reasonable cost. I did a mock shipment of $80, and the shipping was $22 to ship to Canada.
Oct 30, 2018. Messages. 585. Location. Gainesville, FL. Oct 5, 2021. #15. American Express gave me a contact phone number for RockAuto, (608) 661-1376. Somebody will answer during business hours, they'll resolve your problem though they won't be happy about it.
A few reasons. First, Rock Auto doesn't own any inventory or warehouses. They are a drop shipper. Second, Rock Auto's prices are closer to what shops and fleets pay for their parts. They get better prices than retail customers do at parts stores such as Autozone,.
Semi off topic, but one of our Canadian online parts places has started the Warehouse A and B bit. Free shipping is available for orders over $100 fulfilled from the same warehouse. Before, it didn't matter. The shipping is still reasonable if it's from different warehouses and still over $100, but they picked up on the Rock Auto model.
You do have to call the 1-877-ADVANCE number to do it though. They will match and submit the order for you. Just be prepared for them to disqualify it for ANY discrepancy (most notably the same exact brake pads on RA having a 2 year warranty and AAP having a lifetime warranty.. ask me how I know).
Rockauto posted a picture of a "black" Wix filter and its part number implied a premium product. I got a store brand (as expected-- I ordered closeout) but the part number was a cross reference, and its suffix showed it was actually the lower-tier product.
Location. SE British Columbia, Canada. May 18, 2020. #2. Rock Auto does not own warehouses. There are companies that stock parts for any buyer. Rock Auto knows who they are, where they are and what they stock. They are totally reliable and super efficient and if not, Rock Auto would not be using them. Warehousing is a big business in the USA.