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  2. Fuze (company) - Wikipedia

    en.wikipedia.org/wiki/Fuze_(company)

    Number of employees. 600 (June 2021)[1][2] Website. fuze.com. Fuze (formerly known as ThinkingPhones) is a cloud communications and collaboration software platform designed for the enterprise. Fuze was acquired by 8x8. The company is headquartered in Boston, Massachusetts.

  3. Comparison of VoIP software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_VoIP_software

    This is a comparison of voice over IP (VoIP) software used to conduct telephone-like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic restrictions to telephone numbers, e.g., have a PSTN phone number in a New York ...

  4. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an extension of computer telephony ...

  5. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    Interactive voice response. Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...

  6. List of SIP software - Wikipedia

    en.wikipedia.org/wiki/List_of_SIP_software

    3CX Phone System, for Windows, Debian 8 GNU/Linux. Aastra 5000, 800, MX-ONE. Alcatel-Lucent 5060 IP Call server. Aricent SIP UA stack, B2BUA, proxy, VoLTE/RCS Client. AskoziaPBX. Avaya Application Server 5300 (AS5300), JITC certified ASSIP VoIP. Bicom Systems IP PBX for telecoms. Brekeke PBX, SIP PBX for service providers and enterprises.

  7. 3CX - Wikipedia

    en.wikipedia.org/wiki/3CX

    3CX, Inc., is a software development company and developer of the 3CX Phone System. The 3CX Phone System is a software private branch exchange based on the SIP (Session Initiation Protocol) standard to allow calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services.

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