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  2. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Return merchandise authorization. A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1][2]

  3. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Garvin's eight dimensions can be summarized as follows: Performance: Brands can usually be ranked objectively on individual aspects of performance. Features: Features are additional characteristics that enhance the appeal of the product or service to the user. Reliability: This is a key element for users who need the product to work without fail.

  4. Warranty - Wikipedia

    en.wikipedia.org/wiki/Warranty

    Warranty. In law, a warranty is an expressed or implied promise or assurance of some kind. The term's meaning varies across legal subjects. [1] In property law, it refers to a covenant by the grantor of a deed. [2] In insurance law, it refers to a promise by the purchaser of an insurance about the thing or person to be insured.

  5. Free software - Wikipedia

    en.wikipedia.org/wiki/Free_software

    Free software played a significant part in the development of the Internet, the World Wide Web and the infrastructure of dot-com companies. [57][58] Free software allows users to cooperate in enhancing and refining the programs they use; free software is a pure public good rather than a private good.

  6. Extended warranty - Wikipedia

    en.wikipedia.org/wiki/Extended_warranty

    Extended auto warranty. All new cars in the United States come with a warranty that cover repairs for a certain period of time and a certain number of miles, such as 3 years and 36,000 miles. An extended warranty provides similar coverage beyond those time or mileage limits. Legally, only the original manufacturer can "extend" a warranty.

  7. List of loanwords in Tagalog - Wikipedia

    en.wikipedia.org/wiki/List_of_loanwords_in_Tagalog

    Some loanwords have been associated to new meanings, such as kursonada (corazonada, originally meaning '"hunch"), which means "object of desire"; sospetsoso (sospechoso) is the "suspicious person" and not the "suspect" as in the original; insekto ("insecto"), which still means "insect" but also refers to a "pesty clownish person"; or even sige ...

  8. List of English words of Hindi or Urdu origin - Wikipedia

    en.wikipedia.org/wiki/List_of_English_words_of...

    from Hindi and Urdu: An acknowledged leader in a field, from the Mughal rulers of India like Akbar and Shah Jahan, the builder of the Taj Mahal. Maharaja. from Hindi and Sanskrit: A great king. Mantra. from Hindi and Sanskrit: a word or phrase used in meditation. Masala.

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.