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Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication. Dorland's Medical Dictionary defines assertiveness as:
The term "active listening" was introduced in 1957 by Carl Rogers and Richard Farson. [4] [5] It may also be referred to as reflective listening. [3] Active listening encloses the communication attribute characterized by paying attention to a speaker for better comprehension, both in word and emotion.
Interpersonal communication was one such way. In a world where technologies were not available to communicate, humans used pictures and carvings, which later developed into words and expressions. Interpersonal communication is now seen in a more dyadic way; finding face-to-face interaction as a more distinct form. [9]
Individuals who engage in assertive communication are open to hearing the opinions of others without criticizing and feel comfortable enough to express their views. [6] Assertive communicators generally have high self-esteem, as they have the confidence to communicate effectively with others without getting offended or being manipulative. [9]
Another term needing a working definition for the purpose of anxiety/uncertainty management is "effective communication". Simply put, effective communication is the extent to which a message is interpreted by its recipient with the intended meaning from the sender. Communication is more effective when both the sender and receiver use the same ...
Defensive communication leads to the degrading of discourse in a group. Defensive communication is a communicative behavior that occurs within relationships, work environments, and social groups [ 1 ] [ 2 ] when an individual reacts in a defensive manner in response to a self-perceived flaw or a threat from outsiders.
Effective communication is vital for the success in various situations. Individuals undergo communications training to develop and improve communication skills related to various roles in organizations. Good executive communication helps garner trust between bosses and employees and between team leaders and their direct reports. [1]
Self-confidence encompasses the traits of high self-esteem, assertiveness, emotional stability, and self-assurance. Leaders who are self-confident do not doubt themselves or their abilities and decisions. They also can project this self-confidence onto others, building their trust and commitment.