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  2. How to identify a fake text message: Online skills 101 - AOL

    www.aol.com/identify-fake-text-message-online...

    Frequently impersonated businesses and government agencies, including Amazon, Netflix, PayPal, the IRS, the SSA, and the USPS, all have pages with spam text message examples or explain common scam ...

  3. Closed-loop communication - Wikipedia

    en.wikipedia.org/wiki/Closed-loop_communication

    Closed-loop communication is a communication technique used to avoid misunderstandings. When the sender gives a message, the receiver repeats this back. The sender then confirms the message, commonly using the word “yes”. When the receiver incorrectly repeats the message back, the sender will say “negative” (or something similar) and ...

  4. Pseudolistening - Wikipedia

    en.wikipedia.org/wiki/Pseudolistening

    Pseudo-listening is most common in face-to-face communication, but it can also be expressed through phone calls, text messages and e-mails. [12] Effective listening is critical in human communication to build trust and understanding, whereas pseudolistening often results in relational breakdowns due to perceived disinterest or disengagement. [ 13 ]

  5. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. [1] Active listening is listening to understand. [2]

  6. The Sound of Inclusion: Transforming Conversations for the ...

    www.aol.com/sound-inclusion-transforming...

    Navigating the world of phone calls can be a minefield of misunderstandings, especially for those who are hearing-impaired. ... often taken place via text messages or emails, as phone conversation ...

  7. Miscommunication - Wikipedia

    en.wikipedia.org/wiki/Miscommunication

    Is this a duck or a rabbit? Are these two faces or is it a vase?. Miscommunication ("mis" + "communication") is the failure of communicating clearly the intended message or idea. [1]

  8. Wikipedia:Please clarify - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Please_clarify

    You can choose one of these templates that tag text with inline messages to request specific clarifications that you cannot provide yourself: {{ Clarify }} to mark individual phrases or sentences {{ Confusing }} to mark sections (or entire articles, though this is undesirable because it makes it unclear what exactly needs to be improved)

  9. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Misunderstandings that cause friction between people can be avoided by effective workplace communication. Effective communication, also called open communication, prevents barriers from forming among individuals within companies that might impede progress in striving to reach a common goal.