Search results
Results from the WOW.Com Content Network
The suit claimed that store employees had misrepresented the manufacturer's warranty to sell its own Product Service/Replacement Plan and that Best Buy had "entered into a corporate-wide scheme to institute high-pressure sales techniques involving the extended warranties" and that the company used "artificial barriers to discourage consumers ...
Whether an extended service plan is worth the extra cost depends on the item and the perceived value by the consumer. Basic service plans on desktop computers, for example, typically come close to the actual average repair cost of a system, with the retailer using the service plan as a way to keep the customer from going to a competing service center.
David Butler of the Consumers Union says, "The extended warranty is definitely in the best interest of the company because if the product breaks down they want you to be satisfied with it and buy another one when the time comes, but isn't often in the best interest of the consumer unless it can be purchased at cost with no or very little markup."
A 2019 study found that people buying an extended warranty believe the product in question is more likely to break than it is. The way to correct for this is to do your research ahead of time.
For example, right now Totaltech members can save $180 on an MSI gaming laptop, $770 on a Samsung fridge and receive other discounted prices on all kinds of Best Buy products. Exclusively marked ...
Tech Plus by AOL will provide around-the-clock tech support for all your devices coupled with computer and digital data protection services. • Tech Plus by AOL - Platinum - Tech Plus Platinum includes top of the line products to help protect your identity, personal data and devices, so that you have more control over your digital life.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement.