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Also check for subscriptions: Go up to the Account & Lists menu at the top of the Amazon site and select Memberships & Subscriptions. If nothing listed there, click each of the subscription icons below (e.g. Channels, Kindle Unlimited, Music, etc.) If you don't find anything in those places, contact customer support.
Posts in the community may contain links to unsupported third-party websites not operated by Amazon. We are not responsible for the content or availability of non-Amazon sites. If you do not recognize or trust the website in any post, do not click on the link.
Amazon Digital and Device Forum United States. ... Download and Install Your Digital Software or Video Game.
Go to Your Digital Items. You can find the code associated with your digital game or software purchase under How to redeem this item. Enter the code exactly as it’s shown within the redemption process, while using the appropriate device (computer, console, or handheld device).
Amazon is relentless. I love American Express though. I tried a digital item, cancelled within the time stated and Amazon is still trying to hit my credit card. Called Amex, this specific charge attempt is now being blocked. NOT many credit card companies will do this for you. Thank YOU American Express! 😎
To return an accidental or unwanted Prime Video purchase: Go to Your Orders. Find the accidental order you’d like to cancel. Select Cancel Your Order. Choose a reason for the cancellation from the drop-down menu, and then click Cancel This Purchase. After the cancellation is complete, your refund is issued to the payment method used for the ...
You can view the details of your digital orders and print an invoice at any time: 1. Click "Your Account" on the top right-hand side of the Amazon.com website. 2. Once on the Your Account page, find the Orders section. 3. At the top of the Orders page, click "Digital Orders." I hope this helps!
Where is my software digial library? The software library is HERE. To find it yourself go to the Your Account page on the website. Look at the box of links labeled Digital content and devices. Right around the middle is a link for Digital games and software. Clicking on that brings you to your software library for all your purchased PC/Mac ...
Hi, @notany ! My apologies for the unexpected charges. Try the links below for help locating an unexpected charge: View Prime membership renewal date from Manage Prime. View all active subscriptions from Your Memberships & Subscriptions and Manage Your Prime Video Channels. Review Digital Orders in Your Orders.
Posts in the community may contain links to unsupported third-party websites not operated by Amazon. We are not responsible for the content or availability of non-Amazon sites. If you do not recognize or trust the website in any post, do not click on the link.