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2. Wayfair - Wikipedia

   en.wikipedia.org/wiki/Wayfair

   The Wayfair headquarters in the Back Bay section of Boston, Massachusetts in 2018. Wayfair Inc. is an American e-commerce company based in Boston, Massachusetts [6] that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 11,000 global suppliers. [3]

3. Wayfair CEO: AI is helping our human customer service ... - AOL

   www.aol.com/finance/wayfair-ceo-ai-helping-human...

   At the 2023 Collision Conference, Wayfair CEO Niraj Shah told Yahoo Finance that the company is already seeing AI help solve customer support challenges across its massive assortment of home goods ...

4. Better Business Bureau - Wikipedia

   en.wikipedia.org/wiki/Better_Business_Bureau

   The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

5. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

6. Retailer Wayfair jumps on job cut plans, upbeat 2024 core ...

   www.aol.com/news/online-furniture-retailer...

   (Reuters) -Wayfair said on Friday it would lay off 1,650 employees, or about 13% of its workforce, and forecast annual core profit above estimates, sending the online furniture retailer's shares ...

7. Wayfair and Macy's are cutting thousands of jobs as retail ...

   www.aol.com/news/wayfair-macys-cutting-thousands...

   In January of last year, Wayfair laid off about 1,750 employees — representing 10% of its global workforce at the time. It cut 870 jobs in August 2022, and 550 jobs in 2020.