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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

3. List of embedded CRM systems - Wikipedia

   en.wikipedia.org/wiki/List_of_embedded_CRM_systems

   Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution

4. Applicant tracking system - Wikipedia

   en.wikipedia.org/wiki/Applicant_tracking_system

   An ATS is very similar to customer relationship management (CRM) systems, but are designed for recruitment tracking purposes. An Applicant tracking system has 8 main use cases: Source qualified candidates, Job posting, Parse resumes, Filter and search candidate database, Rank and rate candidates, Manage and track applicants, Schedule applicant ...

5. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

6. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

7. List of SAP products - Wikipedia

   en.wikipedia.org/wiki/List_of_SAP_products

   SAP CRM (Customer Relationship Management) (legacy product) SAP ERP (Enterprise resource planning) (legacy product, see S/4HANA) SAP PLM (Product Lifecycle Management) (legacy product) SAP SCM (Supply Chain Management) (legacy product) SAP SRM (Supplier Relationship Management) (legacy product)