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  2. Asus - Wikipedia

    en.wikipedia.org/wiki/ASUS

    ASUS denied the warranty repair, claiming that the thumbstick issue was due to "customer-induced damage". Furthermore, ASUS demanded a repair fee of US$191.47 for replacement of the LCD panel and the top case because of a "small mark" on the casing, despite it not being related to the original issue that the device was sent in under warranty for.