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Citizens Advice [n 1] (previously Citizens Advice Bureau [9] [n 2] and also known as Cyngor ar Bopeth [n 3] in Welsh [10]) is a British independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom.
Previously, provision of consumer advice services varied, with some local Councils operating extensive services with several staff; and others relying on other local advice services such as the Citizens Advice Bureau. The service operated via a standardised national telephone number (currently 0808 223 1133) and by e-mail.
Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
In 2012, there were concerns that five of the bureaux in Glasgow might close, however they remained open after accepting a new funding offer. [3] CAS has been registered as a charity since 3 August 1984, currently registered as a charitable company with the Office of the Scottish Charity Regulator (OSCR), Scottish charity number SC 016637. [4]
There are citizens advice bureaus in a number of places in Australia. In the state of Victoria they are now generally referred to as "community information and support services" rather than "Citizens Advice". Their umbrella and peak body is Community Information & Support Victoria (CISVic). [2] Local centres are located at:
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The Witness Service (also known as Citizens Advice Witness Service [1]) is a service in England and Wales for witnesses who have to give evidence in criminal courts. [1] The Witness Service offers practical and emotional support and is a free service. [ 2 ]