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Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.
Root cause analysis is often used in proactive management to identify the root cause of a problem, that is, the factor that was the leading cause. It is customary to refer to the "root cause" in singular form, but one or several factors may constitute the root cause(s) of the problem under study. A factor is considered the "root cause" of a ...
According to professor of strategy Arnaud Chevallier, elaborating an approach used at McKinsey & Company, [3] there are two types of issue trees: diagnostic ones and solution ones. [4] Diagnostic trees break down a "why" key question, identifying all the possible root causes for the problem.
Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state.
All causes shall be verified or proved. One can use five whys or Ishikawa diagrams to map causes against the effect or problem identified. D5: Verify Permanent Corrections (PCs) for Problem that will resolve the problem for the customer: Using pre-production programs, quantitatively confirm that the selected correction will resolve the problem ...
In philosophy, Occam's razor (also spelled Ockham's razor or Ocham's razor; Latin: novacula Occami) is the problem-solving principle that recommends searching for explanations constructed with the smallest possible set of elements.
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A problem is a situation that bears improvement; a symptom is the effect of a cause: a situation can be both a problem and a symptom. At a practical level, a cause is whatever is responsible for, or explains, an effect - a factor "whose presence makes a critical difference to the occurrence of an outcome".