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Advocacy is an activity by an individual or group that aims to influence decisions within political, economic, and social institutions. Advocacy includes activities and publications to influence public policy, laws and budgets by using facts, their relationships, the media, and messaging to educate government officials and the public.
The patient advocate [1] may be an individual or an organization, concerned with healthcare standards or with one specific group of disorders. The terms patient advocate and patient advocacy can refer both to individual advocates providing services that organizations also provide, and to organizations whose functions extend to individual ...
There were three critical elements of developing a profession on the table in these early years: association, credentialing and education. The Society for Healthcare Consumer Advocacy was founded as an association of mainly hospital-based patient advocates, without the autonomy characteristic of a profession: it was and is a member association of the American Hospital Association.
Advocacy groups also exert influence through channels that are separate from the government or the political structure such as the mass media and through public opinion campaigning. Advocacy groups will use methods such as protesting, petitioning and civil disobedience to attempt to exert influence in Liberal Democracies. Groups will generally ...
A customer advocacy policy encompasses all aspects of customer contact, including products, services, sales and complaints. Some examples of a customer advocacy approach are suggesting a product even if the profit margin is less for the company, setting service call appointments based on the customer's (not the company's) preferred hours, or recommending a competitor's product because it is ...
The Aboriginal Legal Rights Movement (ALRM), founded as the result of a grassroots movement in 1972, [49] is an independent Aboriginal community-controlled organisation governed by an all-Aboriginal Board, which provides legal services as well as acting as an advocacy and lobby group for Aboriginal people across the state. [50]
Child advocacy centers (CAC) provide a child-friendly, safe and neutral location in which law enforcement and Child Protective Services investigators may conduct and observe forensic interviews with children who are alleged victims of crimes, and where the child and non-offending family members receive support, crisis intervention and referrals for mental health and medical treatment.
Citizen Advocacy organisations (Citizen Advocacy programs/programmes) seek to cause benefit by reconnecting people who have become isolated from the ordinary community. Their practice was defined in two key documents: CAPE [ 1 ] in 1980 and Learning From Citizen Advocacy Programs [ 2 ] in 1987.