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As Temu continues to maintain its position as the leading free app in both the Google Play Store and the App Store, it is increasingly coming under the scrutiny of consumers and legislators alike ...
Temu has a 2.5-star Better Business Bureau rating, and most of the customer reviews claim some issue, like its "horrible" customer service, delivery errors, pricing tricks and low-quality items.
Temu offers a customer-friendly returns and refunds policy, with one of the longest returns window in the industry. If customers are not satisfied with their purchase, they can return the product ...
But dig into the app's reviews and you'll find similar complaints to Wish, including scammy listings, damaged and delayed deliveries, incorrect orders and lack of customer service." [ 36 ] In October 2022, the Boston branch of the Better Business Bureau opened a file on Temu; by the end of 2022, they had received 31 complaints from customers ...
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