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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

  3. Browser Helper Object - Wikipedia

    en.wikipedia.org/wiki/Browser_Helper_Object

    Add-on Manager from Windows XP SP2 Internet Explorer. A Browser Helper Object (BHO) is a DLL module designed as a plugin for the Microsoft Internet Explorer web browser to provide added functionality. BHOs were introduced in October 1997 with the release of version 4 of Internet Explorer. Most BHOs are loaded once by each new instance of ...

  4. Internet Explorer 11 - Wikipedia

    en.wikipedia.org/wiki/Internet_Explorer_11

    Internet Explorer 11 (IE11) is the eleventh and final version of the Internet Explorer web browser.It was initially included in the release of Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2 on October 17, 2013, and was later released for Windows 7 and Windows Server 2008 R2 on November 7, 2013.

  5. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...

  6. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  7. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  8. Internet Explorer - Wikipedia

    en.wikipedia.org/wiki/Internet_Explorer

    Internet Explorer 8 is the eighth major version of Internet Explorer, released on March 19, 2009, for Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008 and as the default web browser for Windows 7 (later default was Internet Explorer 11) and Windows Server 2008 R2.

  9. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, you'll need to update your existing browser or download a new one. Check your display name:

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