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  2. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...

  3. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...

  4. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

  6. Proxy auto-config - Wikipedia

    en.wikipedia.org/wiki/Proxy_auto-config

    This may be configured via the network.dnsCacheEntries and network.dnsCacheExpiration configuration variables. Flushing the system's DNS cache may also help, which can be achieved e.g. in Linux with sudo service dns-clean start or in Windows with ipconfig /flushdns .

  7. Browser Helper Object - Wikipedia

    en.wikipedia.org/wiki/Browser_Helper_Object

    Add-on Manager from Windows XP SP2 Internet Explorer. A Browser Helper Object (BHO) is a DLL module designed as a plugin for the Microsoft Internet Explorer web browser to provide added functionality. BHOs were introduced in October 1997 with the release of version 4 of Internet Explorer. Most BHOs are loaded once by each new instance of ...

  8. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser.

  9. Internet Explorer 11 - Wikipedia

    en.wikipedia.org/wiki/Internet_Explorer_11

    Internet Explorer 11 (IE11) is the eleventh and final version of the Internet Explorer web browser. It was initially included in the release of Windows 8.1 , Windows RT 8.1 and Windows Server 2012 R2 on October 17, 2013, and was later released for Windows 7 and Windows Server 2008 R2 on November 7, 2013.